Refund Policy

Last updated: August 13, 2026

ImproveX service payments are non-refundable once a service has been purchased or commenced.

ImproveX provides strategic, creative, advertising, technology and implementation services that require time, planning, resource allocation and third-party platform activity. For this reason, fees paid for approved work, retained services, setup, implementation or management are generally non-refundable.

What this means

• Payments do not guarantee a specific number of leads, sales, revenue or return on investment.
• Changes in priorities, market conditions, advertising results, business decisions or a decision not to use delivered work do not create a refund entitlement.
• Third-party platform costs, including advertising spend, software subscriptions and transaction fees, are not refundable by ImproveX.

Limited exceptions

We may consider a refund or account credit only where ImproveX has made a material billing error, charged you twice, or where a written service agreement explicitly provides a different remedy. Any approved exception is at ImproveX's reasonable discretion and does not create a precedent for future services.

Cancellation

To request cancellation of ongoing services, contact us in writing. Cancellation takes effect according to your applicable agreement or billing cycle. Work already scheduled, completed or commenced remains payable and non-refundable.

Contact

For billing or refund-policy questions, contact support@improvex.co.in.